Custom Ringback User

Customize the media ringback to be played to your callers. Different ringbacks may be played, based on pre-defined criteria, such as phone number, time of day or day of week.


Custom Ringback User allows you to specify the ringback to be played to your callers, for specific calls matching your pre-defined criteria. Use this service to play a different ringback to your manager, a family member, or a customer. The criteria for each Custom Ringback Selective entry can be a list of up to 12 phone numbers or digit patterns, a specified time schedule, and a specified holiday schedule. All criteria for an entry must be satisfied for the ringback to be played (phone number and day of week and time of day). Otherwise, regular ringback is played to the caller, as if this service was not used.